/* UsBahis Canlı Destek v2 — "gerçek biriyle mesajlaşma" konsepti
   Açık zemin, mesajlaşma uygulaması hissi, temsilci avatarı, yazıyor animasyonu, konu kartları. */
@font-face{font-family:UsChat;src:url(/assets/usbahis/vendor/css/media/Nunito-Regular.woff2);font-weight:400;font-display:swap}
:root{
 --ch-bg:#0b1220;--ch-card:#151d31;--ch-ink:#eef1f7;--ch-muted:#98a2b8;--ch-line:#ffffff14;
 --ch-me:#e1131a;--ch-red:#e1131a;--ch-green:#22c55e;--ch-font:UsChat,Nunito,"Segoe UI",system-ui,sans-serif;
}
/* ---------- Panel ---------- */
#usbahis-root .usbahis-support-panel,.usbahis-support-panel{
 position:fixed;z-index:9300;right:24px;bottom:96px;
 display:grid;grid-template-rows:auto minmax(200px,1fr) auto auto;
 width:min(392px,calc(100vw - 32px));height:min(640px,calc(100vh - 130px));
 overflow:hidden;color:var(--ch-ink);background:var(--ch-bg);
 border:1px solid #ffffff12;border-radius:26px;box-shadow:0 24px 64px #000000a0,0 2px 8px #00000055;
 font-family:var(--ch-font);font-size:14px;
 animation:ch-in .3s cubic-bezier(.2,.8,.2,1);
}
@keyframes ch-in{from{opacity:0;transform:translateY(18px) scale(.96)}to{opacity:1;transform:none}}
/* Header — beyaz, temsilci kartı */
.usbahis-support-panel>header{
 display:flex;align-items:center;justify-content:space-between;gap:12px;
 padding:14px 14px 14px 16px;background:var(--ch-card);border-bottom:1px solid var(--ch-line);color:var(--ch-ink);
}
.usbahis-support-panel>header>div{position:relative;display:grid;gap:1px;padding-left:58px;min-height:46px;align-content:center;}
.usbahis-support-panel>header>div::before{
 content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:46px;height:46px;border-radius:16px;
 background:#0f172a url(/assets/usbahis/mobile-reference/logo.png) 27% 50% / 315% auto no-repeat;border:1px solid #e1131a55;box-shadow:0 8px 18px #e1131a2e;
}
.usbahis-support-panel>header strong{font-size:15px;line-height:19px;font-weight:700;letter-spacing:-.1px;}
.usbahis-support-panel>header strong::after{content:" · UsBahis Temsilci";color:var(--ch-muted);font-weight:600;font-size:12px;}
.usbahis-support-panel>header small{display:flex;align-items:center;gap:6px;color:var(--ch-muted);font-size:12px;font-weight:600;opacity:1;}
.usbahis-support-panel>header small::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--ch-green);box-shadow:0 0 0 3px #22c55e26;}
.usbahis-support-status{position:absolute;left:34px;top:34px;width:12px;height:12px;border:2px solid #fff;background:var(--ch-green);border-radius:50%;box-shadow:none;}
.usbahis-support-panel>header button{
 display:grid;place-items:center;width:36px;height:36px;padding:0;color:var(--ch-muted);
 background:var(--ch-bg);border:1px solid var(--ch-line);border-radius:12px;cursor:pointer;transition:all .15s;
}
.usbahis-support-panel>header button:hover{color:#fff;background:#ffffff14;}
.usbahis-support-panel>header button svg{width:18px;height:18px;}
/* Mesaj alanı */
.usbahis-support-messages{overflow:auto;padding:16px 14px 10px;background:var(--ch-bg);scrollbar-width:thin;scrollbar-color:#ffffff22 transparent;}
.usbahis-support-messages::-webkit-scrollbar{width:6px}
.usbahis-support-messages::-webkit-scrollbar-thumb{background:#ffffff22;border-radius:6px}
.usbahis-support-empty{margin:40px 0;text-align:center;color:var(--ch-muted);font-size:13px;}
/* Tarih ayracı */
.ch-day{display:flex;align-items:center;gap:10px;margin:2px 0 14px;color:var(--ch-muted);font-size:11px;font-weight:700;letter-spacing:.3px;text-transform:uppercase;}
.ch-day::before,.ch-day::after{content:"";flex:1;height:1px;background:var(--ch-line);}
/* Karşılama: temsilci mesajı gibi */
.usbahis-support-welcome{display:block;margin:0;max-width:none;text-align:left;}
.usbahis-support-welcome>svg{display:none;}
.usbahis-support-welcome>strong,.usbahis-support-welcome>span{display:none;}
.ch-agent{display:grid;grid-template-columns:32px 1fr;gap:8px;align-items:end;margin:0 0 12px;max-width:88%;}
.ch-agent .ch-ava{width:32px;height:32px;border-radius:11px;font-size:0;background:#0f172a url(/assets/usbahis/mobile-reference/logo.png) 27% 50% / 315% auto no-repeat;border:1px solid var(--ch-line);}
.ch-agent .ch-body{display:grid;gap:6px;}
.ch-agent .ch-bubble{padding:11px 14px;background:var(--ch-card);border:1px solid #ffffff0f;border-radius:18px 18px 18px 6px;box-shadow:0 4px 12px #0006;line-height:1.55;font-size:14px;color:var(--ch-ink);}
.ch-agent .ch-meta{color:var(--ch-muted);font-size:11px;font-weight:600;padding-left:4px;}
/* yazıyor… */
.ch-typing{display:inline-flex;gap:4px;padding:13px 16px;background:var(--ch-card);border:1px solid #ffffff0f;border-radius:18px 18px 18px 6px;}
.ch-typing i{width:7px;height:7px;border-radius:50%;background:#7c869c;animation:ch-dot 1.2s infinite;}
.ch-typing i:nth-child(2){animation-delay:.2s}.ch-typing i:nth-child(3){animation-delay:.4s}
@keyframes ch-dot{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}
/* Konu kartları */
.ch-topics{display:grid;gap:8px;margin:2px 0 14px 40px;max-width:88%;}
.ch-topics button{
 display:flex;align-items:center;gap:12px;width:100%;padding:11px 12px;text-align:left;
 background:var(--ch-card);border:1px solid var(--ch-line);border-radius:14px;color:var(--ch-ink);
 font:600 13.5px var(--ch-font);cursor:pointer;transition:all .15s;
}
.ch-topics button:hover{border-color:#e1131a88;background:#1a2239;transform:translateX(2px);box-shadow:0 6px 16px #e1131a26;}
.ch-topics button i{width:34px;height:34px;flex:none;display:grid;place-items:center;border-radius:10px;background:#e1131a1f;font-style:normal;font-size:16px;}
.ch-topics button>span{display:block;min-width:0;}
.ch-topics button>span>b{display:block;color:var(--ch-ink);font:700 13.5px/1.2 var(--ch-font);}
.ch-topics button small{display:block;color:var(--ch-muted);font:600 11.5px/1.3 var(--ch-font);margin-top:2px;}
.ch-topics button::after{content:"›";margin-left:auto;color:#5b667c;font-size:20px;line-height:1;}
/* Gerçek mesajlar */
.usbahis-support-thread{display:grid;gap:10px;margin-bottom:14px;}
.usbahis-support-thread p{display:grid;gap:4px;max-width:84%;margin:0;font-size:14px;line-height:1.55;}
.usbahis-support-thread p>span{padding:11px 14px;word-break:break-word;}
.usbahis-support-thread .member{justify-self:end;}
.usbahis-support-thread .member>span{color:#fff;background:linear-gradient(135deg,#ff3b3b,#e1131a 60%,#a10d12);border-radius:18px 18px 6px 18px;box-shadow:0 6px 16px #e1131a44;}
.usbahis-support-thread .agent{justify-self:start;grid-template-columns:32px 1fr;column-gap:8px;align-items:end;}
.usbahis-support-thread .agent b{grid-column:2;order:2;display:block;padding-left:4px;color:var(--ch-muted);font-size:11px;font-weight:700;}
.usbahis-support-thread .agent b img{display:none;}
.usbahis-support-thread .agent b span{color:var(--ch-muted);font-size:11px;}
.usbahis-support-thread .agent::before{content:"";grid-row:1 / span 2;align-self:end;width:32px;height:32px;border-radius:11px;background:#0f172a url(/assets/usbahis/mobile-reference/logo.png) 27% 50% / 315% auto no-repeat;border:1px solid var(--ch-line);}
.usbahis-support-thread .agent>span{grid-column:2;order:1;color:var(--ch-ink);background:var(--ch-card);border:1px solid #ffffff0f;border-radius:18px 18px 18px 6px;box-shadow:0 2px 6px #0b102012;}
.usbahis-support-error{margin:0;padding:8px 14px;color:#ffb3b8;background:#e1131a26;font-size:12.5px;font-weight:600;}
/* Yazma alanı */
.usbahis-support-panel>form{
 display:grid;grid-template-columns:1fr 46px;gap:8px;align-items:end;
 padding:10px 12px 12px;background:var(--ch-card);border-top:1px solid var(--ch-line);
}
.usbahis-support-panel textarea{
 min-height:46px;max-height:120px;resize:none;padding:13px 16px;color:var(--ch-ink);
 background:#0a0f1c;border:1px solid #ffffff14;border-radius:23px;outline:none;font:14px var(--ch-font);transition:all .15s;
}
.usbahis-support-panel textarea::placeholder{color:#7c869c}
.usbahis-support-panel textarea:focus{background:#0d1322;border-color:#e1131a88;box-shadow:0 0 0 4px #e1131a1f;}
.usbahis-support-panel form button{
 display:grid;place-items:center;width:46px;height:46px;padding:0;color:#fff;
 background:linear-gradient(135deg,#ff3b3b,#e1131a);border:0;border-radius:50%;cursor:pointer;transition:all .15s;box-shadow:0 8px 18px #e1131a55;
}
.usbahis-support-panel form button:hover:not(:disabled){box-shadow:0 10px 22px #e1131a77;transform:scale(1.06);}
.usbahis-support-panel form button:disabled{background:#2a3247;color:#7c869c;cursor:default;box-shadow:none;}
.usbahis-support-panel form button svg{width:18px;height:18px;}
.ch-foot{grid-column:1 / -1;text-align:center;color:#6f7a90;font-size:10.5px;font-weight:600;margin-top:2px;}
/* Prechat (girişsiz) */
.usbahis-support-panel>form.usbahis-support-prechat{grid-template-columns:repeat(2,minmax(0,1fr));padding:22px 16px 18px;background:var(--ch-bg);}
.usbahis-support-prechat strong{color:var(--ch-ink);font-size:15px;}
.usbahis-support-prechat>small{color:var(--ch-muted);}
.usbahis-support-panel .usbahis-support-prechat input{height:46px;padding:0 14px;border:1px solid var(--ch-line);border-radius:14px;background:#0a0f1c;color:var(--ch-ink);font:14px var(--ch-font);}
.usbahis-support-panel .usbahis-support-prechat input:focus{border-color:#e1131a;}
.usbahis-support-panel .usbahis-support-prechat button{width:100%;height:46px;border-radius:14px;background:var(--ch-me);color:#fff;font:700 14px var(--ch-font);border:0;}
/* ---------- Başlatıcı: pill buton, temsilci avatarı ---------- */
#usbahis-root .usbahis-chat-launcher,.usbahis-chat-launcher{
 position:fixed;right:24px;bottom:24px;z-index:9200;
 display:flex!important;align-items:center;gap:10px;width:auto!important;height:54px!important;padding:0 20px 0 8px!important;
 border:1px solid #ffffff1a!important;border-radius:999px;color:#fff!important;background:#0b1220!important;
 box-shadow:0 14px 30px #00000088;cursor:pointer;font:700 14px var(--ch-font);transition:transform .18s,box-shadow .18s;
}
.usbahis-chat-launcher:hover{transform:translateY(-2px);box-shadow:0 18px 36px #e1131a44;border-color:#e1131a66!important;}
.usbahis-chat-launcher svg{display:none!important;}
.usbahis-chat-launcher .ch-lg{width:38px;height:38px;border-radius:50%;flex:none;border:1px solid #e1131a66;background:#0f172a url(/assets/usbahis/mobile-reference/logo.png) 27% 50% / 315% auto no-repeat;box-shadow:0 0 0 3px #ffffff22,0 6px 14px #0006;}
.usbahis-chat-launcher::before{
 content:"";position:absolute;left:34px;top:12px;width:11px;height:11px;border-radius:50%;background:var(--ch-green);border:2px solid #0b1220;
 box-shadow:0 0 0 0 #22c55e99;animation:ch-online 2s infinite;transform:none;opacity:1;padding:0;white-space:normal;
}
@keyframes ch-online{0%{box-shadow:0 0 0 0 #22c55e99}70%{box-shadow:0 0 0 7px #22c55e00}100%{box-shadow:0 0 0 0 #22c55e00}}
.usbahis-chat-launcher::after{content:"Canlı Destek ile Görüş";white-space:nowrap;letter-spacing:.1px;}
.usbahis-chat-launcher[aria-expanded="true"]::after{content:"Sohbeti Kapat";}
.usbahis-chat-launcher[aria-expanded="true"]::before{display:none;}
/* ---------- Mobil ---------- */
@media (max-width:767px){
 #usbahis-root .usbahis-support-panel,.usbahis-support-panel{
  inset:auto 0 0 0;z-index:20000;width:100%;height:min(90dvh,760px);max-height:none;max-width:none;
  border-radius:24px 24px 0 0;overscroll-behavior:contain;animation:ch-up .3s cubic-bezier(.2,.8,.2,1);box-shadow:0 -20px 60px #000000aa;
 }
 @keyframes ch-up{from{transform:translateY(40px);opacity:0}to{transform:none;opacity:1}}
 .usbahis-support-panel>header{padding-top:18px;position:relative;}
 .usbahis-support-panel>header::before{content:"";position:absolute;top:7px;left:50%;transform:translateX(-50%);width:42px;height:4px;border-radius:4px;background:#ffffff33;}
 .usbahis-support-panel>form{padding-bottom:calc(12px + env(safe-area-inset-bottom));}
 .usbahis-support-panel textarea{font-size:16px;}
}

/* Mobilde başlatıcı gizli: alt menüdeki Canlı Destek kullanılır */
@media (max-width:767px){
 #usbahis-root .usbahis-chat-launcher,.usbahis-chat-launcher{display:none!important;}
}